Terms of Services
Cuttin Up
Effective Date: June 30, 2026
State of Operation: Alabama, United States
1. Agreement to Terms
By accessing this website, requesting a quote, scheduling services, submitting your contact information, communicating with us, or using services provided by Cuttin Up (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service.
If you do not agree to these Terms, you should not use our website, submit information, request services, or engage our services.
Cuttin Up operates as a DBA based in the State of Alabama.
2. Services Provided
Cuttin Up provides tree and outdoor property services, which may include but are not limited to:
Tree removal
Tree trimming and pruning
Stump grinding and stump removal
Emergency tree services
Storm cleanup
Property cleanup
Debris removal
Related outdoor services
All services are subject to availability, weather conditions, site conditions, equipment access, safety considerations, and final approval by Cuttin Up.
3. Estimates and Pricing
Estimates are based on the information available at the time of inspection, quote request, photo review, or customer communication.
Final pricing may change if additional or unforeseen conditions are discovered, including but not limited to:
Hidden decay, rot, or structural weakness
Dangerous tree conditions
Limited equipment access
Underground utilities, irrigation, drainage, or other hidden property features
Fencing, structures, vehicles, landscaping, or other obstacles
Additional work requested by the customer
Changes in job scope
Weather-related complications
Safety concerns
Estimates are valid only for the time period stated on the estimate. If no expiration date is listed, estimates are generally valid for 7 to 30 days at the discretion of Cuttin Up.
Written, electronic, verbal, or text-message approval may be required before work begins.
4. Customer Approval
By approving an estimate, quote, invoice, work order, text message agreement, or other authorization, the customer authorizes Cuttin Up to perform the agreed-upon services.
The customer is responsible for ensuring they have the legal authority to authorize work on the property, including tree removal, trimming, stump grinding, or any related services.
Cuttin Up is not responsible for disputes between property owners, tenants, landlords, neighbors, homeowners associations, municipalities, or other parties regarding whether the customer had permission to authorize the work.
5. Payments
Payment is due upon completion of services unless otherwise agreed in writing.
Cuttin Up may accept forms of payment including, but not limited to:
Cash
Check
Zelle
Electronic payment methods approved by Cuttin Up
Cuttin Up reserves the right to require a deposit before scheduling or beginning certain jobs, including larger jobs, emergency jobs, equipment-heavy jobs, or jobs requiring special preparation.
Late or unpaid balances may result in collection efforts, additional fees, interest, or legal action as permitted by applicable Alabama law.
Returned checks, failed payments, chargebacks, or disputed payments may be subject to additional fees.
6. Cancellations and Rescheduling
Customers should provide at least 24 hours’ notice for cancellations or rescheduling whenever possible.
Cuttin Up reserves the right to charge a cancellation fee if a customer cancels after crews, equipment, subcontractors, or materials have already been scheduled or dispatched.
Cuttin Up may reschedule services due to:
Weather conditions
Safety concerns
Equipment issues
Crew availability
Emergency service calls
Site access issues
Other circumstances beyond our control
7. Property Access and Customer Responsibilities
The customer agrees to provide safe and reasonable access to the work area.
Before work begins, the customer is responsible for:
Moving vehicles, trailers, boats, outdoor furniture, decorations, or other obstacles
Securing pets and children away from the work area
Identifying underground utilities, irrigation lines, septic systems, drainage systems, landscape lighting, invisible fences, or other hidden items
Notifying Cuttin Up of known hazards
Providing gate access, entry codes, or other required access information
Confirming property lines and ownership where relevant
Cuttin Up is not responsible for damage to undisclosed, unmarked, hidden, buried, fragile, deteriorated, or pre-existing property conditions.
8. Underground Utilities, Irrigation, and Hidden Hazards
Tree work, stump grinding, debris removal, and equipment movement can involve risks to underground or hidden property features.
The customer is responsible for notifying Cuttin Up of any underground or hidden items, including but not limited to:
Irrigation lines
Drainage pipes
Septic tanks or drain fields
Electrical lines
Gas lines
Water lines
Cable or internet lines
Landscape lighting
Invisible pet fencing
Sprinkler heads
Buried structures or materials
Cuttin Up is not responsible for damage to underground or hidden items that were not clearly disclosed, marked, or identified before work began.
9. Tree Conditions and Natural Risks
Trees are living organisms and may contain hidden conditions that are not visible during inspection, including decay, cavities, root damage, disease, pest damage, cracks, weak unions, or internal structural defects.
Cuttin Up is not responsible for damage, delays, or additional costs caused by hidden defects, unstable trees, falling limbs, root failure, weather, or other natural conditions that could not reasonably be identified before work began.
10. Debris Removal and Cleanup
Debris removal and cleanup will be performed according to the agreed-upon scope of work.
Unless specifically included in the estimate, services may not include:
Hauling away all debris
Raking the entire yard
Removing sawdust or stump grindings
Leveling soil
Replacing sod, mulch, landscaping, or hardscaping
Repairing lawn impressions caused by equipment
Removing debris created by others
If debris is to remain on-site, the customer is responsible for any further disposal or cleanup unless otherwise agreed.
11. Lawn, Landscape, and Property Impact
Tree work and equipment use may cause reasonable and unavoidable impact to lawns, soil, driveways, landscaping, fences, or surrounding areas.
Cuttin Up will make reasonable efforts to minimize property impact. However, the customer understands that heavy equipment, falling limbs, stump grinding, dragging debris, and other tree work activities may cause marks, ruts, impressions, broken small branches, disturbed mulch, or other incidental effects.
Cuttin Up is not responsible for ordinary or unavoidable property impact related to performing the agreed-upon work.
12. Permits, Homeowners Associations, and Local Requirements
The customer is responsible for determining whether any permits, approvals, homeowners association permissions, municipal approvals, or neighbor permissions are required unless Cuttin Up specifically agrees in writing to handle such requirements.
Cuttin Up may assist with permitting or approvals when agreed upon, but the customer remains responsible for providing accurate property information and ensuring legal authorization for the requested work.
Cuttin Up is not responsible for fines, penalties, disputes, or delays caused by missing, denied, or incorrect approvals unless otherwise required by law.
13. Emergency Services
Emergency services may be subject to premium pricing due to urgency, risk, scheduling disruption, weather conditions, after-hours response, or hazardous work conditions.
Emergency services may require immediate verbal, written, text-message, or electronic authorization.
Cuttin Up reserves the right to refuse, delay, or stop emergency work if conditions are unsafe.
14. Insurance and Licensing
Cuttin Up maintains appropriate insurance coverage for its business operations as required or applicable under Alabama law.
Proof of insurance may be provided upon request.
The customer understands that tree work involves inherent risk. Cuttin Up will use reasonable care, appropriate equipment, and safe work practices when performing services.
15. Limitation of Liability
To the fullest extent permitted under Alabama law, Cuttin Up shall not be liable for:
Pre-existing property damage or deterioration
Hidden defects in trees, limbs, roots, soil, or structures
Damage to undisclosed or unmarked utilities, irrigation, septic systems, or underground items
Damage caused by weather, storms, wind, rain, lightning, or other acts of nature
Delays caused by weather, safety concerns, equipment issues, or circumstances beyond our control
Neighbor, landlord, tenant, HOA, or property-line disputes
Ordinary and unavoidable effects of tree work or equipment use
To the fullest extent permitted by law, Cuttin Up’s total liability for any claim related to services shall not exceed the amount paid by the customer for the specific service giving rise to the claim.
16. SMS/Text Messaging Terms
By providing your phone number and opting in to receive communications, you consent to receive SMS/text messages from Cuttin Up.
Message types may include:
Appointment confirmations
Appointment reminders
Estimate follow-ups
Job updates
Customer service messages
Scheduling messages
Promotional offers, when applicable and only where permitted
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For help, reply HELP or contact us directly.
Consent to receive SMS messages is not a condition of purchase.
Cuttin Up does not sell, rent, or share your phone number with third parties for their marketing purposes.
17. Consent to Communications
By submitting your contact information through our website, forms, advertisements, phone calls, text messages, emails, or other communication channels, you consent to receive communications from Cuttin Up, which may include:
Phone calls
Text messages
Emails
Voicemail messages
Follow-up communications related to requested services
You may opt out of marketing communications at any time.
SMS consent is handled in accordance with applicable communication laws, including the Telephone Consumer Protection Act where applicable.
18. Website Use
You agree not to misuse the website or its features.
You agree not to:
Use the website for unlawful purposes
Submit false, misleading, or fraudulent information
Attempt to hack, disrupt, damage, or interfere with the website
Copy, scrape, or misuse website content without permission
Use the website to transmit spam, malware, or harmful content
Cuttin Up reserves the right to restrict or deny website access to anyone who violates these Terms.
19. Intellectual Property
All content on the Cuttin Up website, including text, graphics, logos, branding, photos, designs, service descriptions, and other materials, is owned by or licensed to Cuttin Up unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use any website content, branding, or materials without prior written permission.
20. Third-Party Links
The Cuttin Up website may contain links to third-party websites or services.
Cuttin Up is not responsible for the content, policies, practices, security, or availability of any third-party websites.
Use of third-party websites is at your own risk.
21. Indemnification
You agree to indemnify, defend, and hold harmless Cuttin Up, its owners, workers, contractors, representatives, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses arising from:
Your misuse of our website or services
Your failure to disclose hazards or property conditions
Your lack of authority to authorize work
Property disputes involving ownership, boundaries, tenants, neighbors, HOAs, or municipalities
Your violation of these Terms
Your violation of applicable laws or regulations
22. Dispute Resolution and Governing Law
These Terms are governed by the laws of the State of Alabama.
Any disputes related to these Terms, the website, estimates, invoices, communications, or services provided by Cuttin Up shall be handled in the appropriate courts located in Alabama, unless otherwise required by applicable law.
Both parties agree to attempt good-faith resolution before filing legal action whenever reasonably possible.
23. Force Majeure
Cuttin Up shall not be liable for delays, cancellations, or failure to perform caused by events beyond our reasonable control, including but not limited to:
Severe weather
Storms
Natural disasters
Equipment failure
Labor shortages
Supply shortages
Power outages
Road closures
Government restrictions
Emergencies
Unsafe working conditions
24. Changes to These Terms
Cuttin Up reserves the right to update or modify these Terms at any time.
Updates will be posted on the website with a revised effective date. Continued use of the website or services after updates are posted means you accept the revised Terms.
25. Contact Information
Cuttin Up
DBA based in the State of Alabama
Phone: (256) 468-1814
Email: [email protected]